Welcome to Bow and Tails! We’re committed to providing you with a smooth and enjoyable shopping experience. Below, you’ll find all the details about our shopping policies to ensure transparency and confidence in every purchase.

Shipping Policy

  • Standard Carrier: We use Royal Mail as our standard shipping carrier to deliver your orders efficiently and securely.
  • Processing Time: Orders are typically processed within 1-3 business days after payment is confirmed. Personalized items may require additional time.
  • Delivery Times:
    • UK Delivery:
      • Standard Delivery: 2-4 business days.
      • Express Delivery (Optional): 1-2 business days.
    • International Delivery: Available to selected countries with a delivery timeframe of 10-14 business days.
  • Shipping Costs: Shipping fees vary based on your location, order total, weight, and selected shipping method. Final costs will be calculated at checkout. Free UK shipping is available for orders over £100.
  • Delivery Area: We ship across the UK and to selected international destinations. If your country is not listed at checkout, please contact us at bowandtails@gmail.com for assistance.

Contact Us

If you have any questions about our shopping policy, feel free to reach out to our customer service team at bowandtails@gmail.com. We’re always here to help!

Thank you for shopping with Bow and Tails – where happy tails begin!